Welcome to the official website of Bell YadaThai – a restaurant offering a fusion of Vietnamese, Japanese, and Thai cuisine in Ho Chi Minh City. By accessing and placing orders on bell-yadathai.com, you agree to comply with the following policies and terms.

1. Order Policy

• Online orders can be placed directly through the website with a simple and convenient process.

• Please carefully review your selected dishes, quantities, and delivery details before confirming your order.

• Orders will be confirmed via email or phone within 10 minutes after placement.

2. Delivery Policy

• We regret to inform our valued customers that delivery service is temporarily unavailable due to recent adjustments in our operations.

• At present, we kindly invite you to collect your orders directly at our restaurant.

• We sincerely apologize for any inconvenience this may cause and truly appreciate your understanding. Our team is actively working to reinstate delivery in the near future, and we will share updated information as soon as it becomes available.

3. Payment Policy

• We accept: Cash on Delivery (COD), bank transfer, and online payments (VNPay, Momo, etc.).

• For bank transfers, please make sure to input the correct transfer message to avoid confusion.

4. Cancellation Policy

• You may cancel your order within 5 minutes by calling our hotline or using the live chat on the website.

• After that, the order will be processed and cannot be canceled.

5. Return/Refund & Complaints Policy

• We only accept returns or exchanges if the dish is incorrect, damaged, or not as requested.

• If there are any issues, please contact us at 0466 054 605 within 30 minutes after receiving your order.

• We are committed to resolving complaints quickly and ensuring customer satisfaction.

6. Privacy Policy

• Bell YadaThai is committed to protecting your personal information.

• We do not share, sell, or trade customer data with third parties.

• All information is securely stored and protected in accordance with Vietnamese law.

7. Contact Information

If you have any questions, please contact us:

• Hotline: 0466 054 605

• Email: bell.yadathai@gmail.com

• Address: 22 - 24 Trinity Beach Rd, Trinity Beach, QLD 4879.

• Opening Hours:

  • Monday Closed

  • Tue - Friday:  4:30 pm - 9:00 pm

  • Sat - Sun: 11:00 am - 2:00 pm  &  4:30 pm - 9:00 pm